Frequently asked Questions
Customer Service FAQs
*21 days for Premium Shipping and 28 days for Tracked Shipping.
Please note that UK payments can take up to 2 hours to show in our account and International payments can take 2-3 days so please keep this in mind before contacting us regarding this.
We do not confirm receipt of payment but once your order has been dispatched you will receive an email to confirm shipment and your tracking details.
Peptide FAQs
A peptide is a group of two or more amino acids attached by a peptide bond. Amino acids are known as the building blocks of protein and play a crucial role in many of your body’s natural functions including stimulating hormonal activity or repairing damage to the body. Although they are produced naturally by our bodies, they can also be derived from animal or plant sources or be manufactured synthetically.
Peptides should be stored in a place away from direct heat and sunlight, we recommend that you store them in the fridge.
All of our peptides are sold in various sizes of vials of lyophilized powder.
We sell bacteriostatic water for your convenience so you may reconstitute your peptides once received, you may of course choose to purchase your own.
Peptides vary in the degree to which they are soluble in bacteriostatic water. This is especially true of ones which contain multiple hydrophobic amino acid residues. If you have difficulties in dissolving the peptide, we recommend you use a small quantity of dilute (approximately 10%) of aqueous acetic acid for basic peptides or aqueous ammonia for acidic peptides. The addition of these liquids should improve the dissolution of the peptide.
Yes, absolutely. We stand by the quality of all our products and strongly urge you to have them tested by any impartial third party laboratory. Tests which can be carried out include mass-spec, AAA, Maldimass and HPLC.
During the lyophilization process, a nitrogen flush is added to remove any contaminants. This stage of the manufacturing process can affect the appearance of the peptide. Other factors such as the temperature or the leakage of water vapour from the vial can cause the contents to stick to the side of the vial. Although it may not be visible to the human eye, all our vials are filled automatically and contain exactly the same quantity of peptide.
Peptides come in a variety of shapes and sizes due to their nature. Often the ‘cake’ may break during transit. This is normal and doesn’t affect their quality or potency. Also, proteins like LR3 are naturally larger than GRF or GHRP.
Our products are sold on the understanding that they are exclusively for research purposes only. They should never be used for the treatment of any medical condition, deficiency or disease or be added to food for human consumption.
No. The only products we sell are those you can see on our website. These products are peptides for research purposes. Please don’t ask for anything else.
ALL PRODUCT INFORMATION AND ARTICLES ON THIS SITE ARE FOR EDUCATIONAL PURPOSES ONLY
DISCLAIMER: All products sold by Reta Peptide Lab are for research and laboratory use only. These products are not designed for use or consumption by humans or animals. They are not to be classified as a drug, food, cosmetic, or medicinal product and must not be mislabelled or used as such. By purchasing from our Website the buyer accepts and acknowledges the risks involved with handling of these products. All articles and product information provided on this Website are for informational and educational purposes only. Handling and use of these products should be restricted to suitably qualified professionals.
FREQUENTLY ASKED QUESTIONS
Do you offer delivery insurance?
We offer Shipping Protection that guarantees your delivery. Learn More Here for further information.
How do I cancel an order?
Contact us immediately as unfortunately we cannot cancel an order once it is processed and dispatched. See Details here.
How long until delivery?
Orders are processed within 24-48 hours. International shipping times vary. Learn More Here for further details.
WE SUPPLY PRODUCTS ALL OVER THE WORLD – INCLUDING THE LIST BELOW.
ALL PRODUCTS AVAILABLE ON THIS WEBSITE ARE FOR RESEARCH PURPOSES ONLY.
DISCLAIMER: All products on this site retapeptidelab.com are exclusively for research and laboratory purposes only. The products on this site are not intended for use in humans or animals, nor are they designed to diagnose, treat, cure or prevent any illness. All information and content provided on our Reta Peptide Lab website are purely for educational purposes. All products are to be handled by suitably qualified and properly trained research professionals only.

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